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■ If you have more than one scanner
connected to your computer,
make sure the Expression 1640XL
is selected as your default scanner.
For Macintosh, check the
EPSON Scanner Selector. For
Windows 2000 or Windows 98,
check the Utility tab on the
Expression 1640XL Properties
window. For Windows 95 or NT,
check the EPSON TWAIN Pro
window.
■ Make sure you selected EPSON
TWAIN Pro as your TWAIN
source.
■ If you have an older EPSON
scanner and have a previous
version of EPSON TWAIN
installed, uninstall the older
version (Windows) or close any
extensions like
EPSON Scanner
Monitor
, EPSON Scanner
Monitor USB
, or EPSON
Monitor 3
(Macintosh).
■ If none of these solutions help,
uninstall your software, then
reinstall it. See the instructions for
uninstalling software beginning on
page 141.
You can’t start EPSON TWAIN
Pro Network from a client
computer . . .
■ Make sure the scanner and
the scanner server are both
powered on, and that the Scan
Server is running on the server.
■ Make sure the cables connecting
the scanner, the scanner server,
and the client computer meet
system requirements and are
properly connected.
■ Make sure the correct IP address
for the scanner server is entered in
the EPSON TWAIN Pro
Network setup window for the
client computer.
■ Make sure the network interface
card is installed correctly in both
the scanner server and the client
computer.
■ Make sure both the scanner server
and client computer are running
the TCP/IP protocol.
■ If more than one scanner is
connected to the scanner server,
make sure the Expression 1640XL
is selected as the default scanner.
The scanner software doesn’t work
properly . . .
■ Make sure the system
requirements (for example, the
operating system version) are
correct for your software. See
“System Requirements” on
page 161.