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21
Clearing Jammed Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .345
Precautions for clearing jammed paper . . . . . . . . . . . . . . . . .345
Jam A (cover A). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .346
Jam A, B (cover A and B). . . . . . . . . . . . . . . . . . . . . . . . . . . . . .349
Jam MP, A (MP tray and cover A) . . . . . . . . . . . . . . . . . . . . . .356
Jam A, C1 (cover A and standard lower paper cassette) . . .359
Jam A, E, C2 (cover A, E, and optional paper cassette) . . . .364
Printing a Status Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .370
Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .370
The Ready light does not turn on. . . . . . . . . . . . . . . . . . . . . . .370
The printer does not print (Ready light off) . . . . . . . . . . . . . .370
The Ready light is on but nothing prints . . . . . . . . . . . . . . . .371
The optional product is not available . . . . . . . . . . . . . . . . . . .371
The Properties dialog box does not appear or it takes too much
time to open it. (For Windows users only). . . . . . . . . . . . .372
Printout Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .373
The font cannot be printed . . . . . . . . . . . . . . . . . . . . . . . . . . . .373
Printout is garbled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .373
The printout position is not correct . . . . . . . . . . . . . . . . . . . . .374
Graphics do not print correctly . . . . . . . . . . . . . . . . . . . . . . . .374
Toner is no fixed to the paper. . . . . . . . . . . . . . . . . . . . . . . . . .374
Color Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .375
Cannot print in color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .375
The printout color differs when printed from different printers
375
The color looks different from what you see on the computer
screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .376
Print Quality Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .377
The background is dark or dirty . . . . . . . . . . . . . . . . . . . . . . .377
White dots appear in the printout . . . . . . . . . . . . . . . . . . . . . .377
Print quality or tone is uneven . . . . . . . . . . . . . . . . . . . . . . . . .378
Half-tone images print unevenly . . . . . . . . . . . . . . . . . . . . . . .378
Toner smudges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .379
Areas are missing in the printed image . . . . . . . . . . . . . . . . .379
Completely blank pages are output. . . . . . . . . . . . . . . . . . . . .380
The printed image is light or faint . . . . . . . . . . . . . . . . . . . . . .380
The non-printed side of the page is dirty . . . . . . . . . . . . . . . .381
Memory Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .381
Print quality decreased . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .381