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394 Troubleshooting
The printer does not print correctly in the
PostScript mode
The printer does not print
Cause What to do
The printer’s emulation mode
setting is incorrect.
The printer is set to the Auto mode by
default, so that it can automatically
determine the encoding used in the
received print job data and select the
appropriate emulation mode. However,
there are situations where the printer
cannot select the correct emulation
mode. In this case, it must be set manually
to PS3.
Set the emulation mode through the
SelecType Emulation menu on the printer.
See "Emulation Menu" on page 230.
The printer’s emulation mode
setting for the interface that you are
using is incorrect.
The emulation mode can be set
individually for each interface which
receives print job data. Set the emulation
mode for the interface you are using to
PS3.
Set the emulation mode through the
SelecType Emulation menu on the printer.
See "Emulation Menu" on page 230.
Cause What to do
The Color check box is selected in
the printer driver when the printer
is in the B/W or 4 × B/W mode, and
a Color Data Received error
occurs.
Select the Black check box in the printer
driver.
The Print to file check box is
selected in the Print dialog box
(except on Mac OS X).
Clear the Print to file check box in the Print
dialog box.