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ENWW 121
Managing the print cartridge
HP print cartridges
When you use a genuine new HP print cartridge (part number
C9720A, C9721A, C9722A, C9723A), you can obtain the following
supplies information:
z percentage of supplies remaining
z estimated number of pages remaining
z number of pages printed
Non-HP print cartridges
Hewlett-Packard Company cannot recommend use of non-HP print
cartridges, either new or remanufactured. Because they are not
genuine HP products, HP cannot influence their design or control
their quality. Service or repair required as a result of using a non-HP
print cartridge will not be covered under the printer warranty.
When you use a non-HP print cartridge, certain features, such as
remaining toner volume data may not be available as a result of using
this non-HP supply.
If the non-HP print cartridge was sold to you as a genuine HP
product, see HP fraud hotline
.
Print cartridge authentication
The HP Color LaserJet 4600 series printer automatically
authenticates the print cartridges when the cartridges are inserted
into the printer. During authentication, the printer will let you know if a
cartridge is or is not a genuine HP print cartridge.
If the printer control panel message states that this is not a genuine
HP print cartridge and you believe you purchased an HP print
cartridge, call the HP fraud hotline.
To override a non-HP print cartridge error message, see NON HP
CARTRIDGE DETECTED.
HP fraud hotline
Call the HP fraud hotline (1-877-219-3183, toll-free in North America)
when you install an HP print cartridge and the printer message says
the cartridge is non-HP. HP will help determine if the product is
genuine and take steps to resolve the problem.