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ENWW 177
Printer response problems
No display message
Cause Solution
The printer’s on/off button is in the standby
position.
Verify that the printer is on. Fans may run while
the printer is in standby mode (off).
The printer’s memory DIMMs are defective or
installed incorrectly.
Verify that the printer’s memory DIMMs are
correctly installed and are not defective.
The power cord is not firmly plugged into both
the printer and the power receptacle.
Turn off the printer and then disconnect and
reconnect the power cord. Turn the printer
back on.
The line voltage is incorrect for the printer
power configuration.
Connect the printer to a proper voltage source,
as specified on the Power Rating Label on the
back of the printer.
The power cord is damaged or excessively
worn.
Replace the power cord.
The power source receptacle is not working
correctly.
Connect the printer to a different power
receptacle.
Printer is on, but nothing prints
Cause Solution
The printer’s Ready indicator light is not lit.
Press
PAUSE/RESUME to return the printer to
the
READY state.
The top cover is not closed properly. Close the top cover firmly.
The Data indicator light is flashing. The printer is probably still receiving data. Wait
for the Data indicator to stop flashing.
REPLACE <COLOR> CARTRIDGE appears on
the printer display.
Replace the print cartridge specified on the
printer display.
A printer message other than
READY appears
on the printer control panel.
See Control panel messages
.
The parallel port may have a DOS timeout
error.
Add a MODE command to the
AUTOEXEC.BAT file. See the DOS manual for
additional information.
The PS (PostScript Emulation) personality is
not selected.
Select
PS or AUTO for the printer language; see
Changing printer control panel configuration
settings.