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164 ENWW
Clearing jams
Each section below corresponds with a jam message that might
appear on the control panel. Use these procedures to clear the jam.
Jam in Tray 1, Tray 2, or Tray 3
1 Using the side handles, open the
top cover.
2 Grasp the green handle on the
transfer unit and pull down. The
front cover will open as the transfer
unit is pulled down.
CAUTION Do not place anything on the
transfer unit while it is open. If the
transfer unit is punctured, print quality
problems may result.
3 Grasp the media by both corners
and pull up.
4 Inspect the paper path to ensure
that it is clear.
Note If the media tears, make sure that
all media fragments are removed from
the paper path before resuming printing.
5 Close the transfer unit and front
cover.
1
1
1
2
1
3
1
5