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154 ENWW
13.XX.YY.JAM IN DUPLEX
PATH For help press
V
There is a jam in the duplex path. 1. Press V for detailed
information about
clearing the jam.
2. Press
and to step
through the
instructions.
3. If the message persists
after clearing all pages,
contact HP Support.
13.XX.YY.JAM IN PAPER
INPUT PATH For help
press
V
There is a jam in the media input
path.
1. Press V for detailed
information about
clearing the jam.
2. Press
and to step
through the
instructions.
3. If the message persists
after clearing all pages,
contact HP Support.
13.XX.YY.JAM IN TRAY 1
For help press
V
A page is jammed in the multi-
purpose tray.
1. Press V for detailed
information about
clearing the jam.
2. Press
and to step
through the
instructions.
3. If the message persists
after clearing all pages,
contact HP Support.
13.XX.YY.JAM IN TRAY 2
For help press
V
A page is jammed in Tray 2. 1. Press V for detailed
information about
clearing the jam.
2. Press
and to step
through the
instructions.
3. If the message persists
after clearing all pages,
contact HP Support.
13.XX.YY.JAM IN TRAY 3
For help press
V
A page is jammed in Tray 3. 1. Press V for detailed
information about
clearing the jam.
2. Press
and to step
through the
instructions.
3. If the message persists
after clearing all pages,
contact HP Support.
Message Description Action