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ENWW 31
Diagnostics menu
The diagnostics menu allows you to run tests that can help you
identify and solve problems with the printer.
Menu item Description
PRINT EVENT LOG This item will print an event log that will display
the last 50 entries in the printer’s event, log,
starting with the most recent.
SHOW EVENT LOG This item displays the last 50 events on the
control panel display, starting with the most
recent.
PQ TROUBLESHOOTING This item will print a series of print quality
assessment pages that will help troubleshoot
any print quality problems.
DISABLE CARTRIDGE CHECK This item allows you to remove a print
cartridge to help determine which cartridge is
the source of the problem.
PAPER PATH TEST This item is useful for testing the paper
handling features of the printer, such as the
configuration of the trays.
SENSOR TEST This item allows you to test the paper path
sensors and switches for correct operation.
PRINT/STOP TEST This item isolates print quality faults more
accurately by stopping the printer in mid print
cycle. Stopping the print or in mid cycle allows
you to see where the image begins to
degrade.
COMPONENT TEST This item will activate individual parts
independently to isolate noise, leaking, and
other hardware issues.