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Printer Messages,
continued
If the following errors persist, call your HP-authorized service provider.
Message Description Recommended Action
13.x PAPER JAM CLEAR n
PAGES
or
13.x PAPER JAM CLEAR THE
PRINTER
Paper is jammed in the
printer or in an input/output
accessory.
Remove jammed paper from
under the toner cartridge, the
right door, the front door, the
left door, and in any installed
input/output accessories.
20 MEMORY OVERFLOW
DATA LOST
The printer received more
data from the computer than
can fit in its available user
memory.
Press [Select *] to print the
transferred data (data loss
may result). Then make more
memory available in the
printer by removing some
fonts, macros, or any other
data from memory; simplify
the page sent to the printer;
or install additional memory.
(Note: if AUTO CONTINUE=ON
the printer will automatically
continue printing when this
error occurs.)
21 PRINT OVERRUN
DATA LOST
The data (dense text, rules,
raster or vector graphics) sent
to the printer was too
complex.
Press [Select *] to resume
printing. (Note: if AUTO
CONTINUE=ON the printer will
automatically continue
printing when this error
occurs). You may lose some
data. Try to simplify your print
job.
7-40 Maintenance and Troubleshooting EN