Filter
Top Products
Printer Messages,
continued
If the following errors persist, call your HP-authorized service provider.
Message Description Recommended Action
31. X.Y DISK FAILURE The printer detected a disk failure. Printer operation may
continue, if access to the
disk is not required. Press
[Select *] to continue printing
when this error occurs. Call
service to repair or replace
the disk.
40.1 HP MIO ERROR
40.2 HP MIO ERROR
An abnormal connection break
occurred while transferring data
from the computer. Error 40.1 is
for port 1 (upper slot), and error
40.2 is for port 2 (lower slot).
(If you are using an I/O other
than the Bi-Tronics parallel
I/O, refer to the user’s
manual for that product.)
Press [Select *] to clear the
error message. I/O
connections on that MIO
card will not be used.
41.1 GENERAL
MISPRINT ERROR
41.2 BEAM DETECT
MALFUNCTION
41.4 NO VIDEO
SYNC
41.5 NOISY VIDEO
SYNC REQ SIGNAL
A nonfatal error has occurred in
the printed page.
Press [Select *] and attempt
to continue. If problem
persists, turn printer OFF
and then back ON.
41.3 IMPROPER
PAPER SIZE
The printer detected that the
actual paper size is not the same
as the paper tray setting.
Verify that the paper tray size
is properly set. Trays 2, 3,
and 4 are set by positioning
the adjustment bars. Tray 1
is set via the tray menu on
the printer control panel.
50.x FUSER ERROR
CYCLE POWER
The printer identified an internal
service error (hardware problem
with fuser).
Switch the printer OFF and
then back ON.
50.1 Fuser low-temperature failure
50.2 Fuser warm-up failure (timed
out)
50.3 Fuser over-temperature
failure
50.4 Fuser with wrong voltage
Continued on the next page.
7-42 Maintenance and Troubleshooting EN