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Printer Messages,
continued
If the following errors persist, call your HP-authorized service provider.
Message Description Recommended Action
61.x PRINTER ERROR
CYCLE POWER
The printer encountered a parity
error when accessing internal
RAM or some SIMM memory in
slot
x
.
Switch the printer OFF and
then ON (data stored in
printer will be lost). If the
error is still present, first
verify that the SIMM board is
correctly installed. Switch the
printer ON. If the error is still
present, switch the printer
OFF and remove the SIMM
board. Switch the printer
back ON. If the error
message does not appear,
the problem is on the SIMM.
See Appendix C, “Memory
and Personality SIMM
Installation,” for more
information.
0: Internal memory
1: SIMM slot 1
2: SIMM slot 2
3: SIMM slot 3
4: SIMM slot 4
62.x PRINTER ERROR
CYCLE POWER
The printer identified a CRC error
while checking its memory.
x
refers to the memory the printer
was checking when it encountered
the error.
Switch the printer OFF and
then ON (data stored in
printer will be lost). If the
error is still present, first
verify that the SIMM board is
correctly installed. Switch the
printer ON. If the error is still
present, switch the printer
OFF and remove the SIMM
board. Switch the printer
back ON. If the error
message does not appear,
the problem is on the SIMM.
See Appendix C, “Memory
and Personality SIMM
Installation,” for more
information.
0: Internal memory
1: SIMM slot 1
2: SIMM slot 2
3: SIMM slot 3
4: SIMM slot 4
64 PRINTER ERROR
CYCLE POWER
The printer identified a scan buffer
error.
Turn the printer OFF then
ON again.
65 PRINTER ERROR
CYCLE POWER
The printer identified a dynamic
RAM controller error.
Turn the printer OFF then
ON again.
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Maintenance &
Troubleshooting
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