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Figure 38: Location of the Serial Number ID Label on EX2200 Switches
g027011
SN: CT0209520001
Serial number ID label
EX2200-24-4GREV:X1
750-026464REV:X3
MAC:00:23:9C:oE:19:00
Mfg.Date
20090227
MADEINCHINA
Related
Documentation
Contacting Customer Support to Obtain Return Materials Authorization for EX Series
Switches on page 107
•
• Returning an EX2200 Switch or Component for Repair or Replacement on page 105
Contacting Customer Support to Obtain Return Materials Authorization for EX Series
Switches
If you are returning a switch or hardware component to Juniper Networks for repair or
replacement, obtain a Return Materials Authorization (RMA) from Juniper Networks
Technical Assistance Center (JTAC).
Afterlocatingtheserialnumberoftheswitchorhardwarecomponentyouwanttoreturn,
open a Case with Juniper Networks Technical Assistance Center (JTAC)on the Web or
by telephone.
For instructions on locatingthe serial number of the switch or hardwarecomponent you
want to return:
•
See “Locating the Serial Number on an EX2200 Switch or Component” on page 106.
•
See Locating the Serial Number on an EX3200 Switch or Component.
•
See Locating the Serial Number on an EX4200 Switch or Component.
•
See Locating the Serial Number on an EX4500 Switch or Component.
•
See Locating the Serial Number on an EX8200 Switch or Component.
•
SeeLocatingtheSerialNumberonanXRE200ExternalRoutingEngineorComponent.
Before yourequestan RMA fromJTAC, be preparedto provide the followinginformation:
•
Your existing case number, if you have one
•
Serial number of the component
•
Your name, organization name, telephone number, fax number, and shipping address
•
Details of the failure or problem
•
Typeof activity being performed on the switch when the problem occurred
•
Configuration data displayed by one or more show commands
107Copyright ©2010,Juniper Networks,Inc.
Chapter14:ReturningtheSwitch orSwitchComponents