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Troubleshooting
15
Scanner Mode 15-7
Scan to PC (SMTP) transmissions
Error
Code
Cause Remedy
Page
referen
ce
EAXXXX The IP address specified by the
sender is incorrect.
The sender should specify the
correct IP address.
p. 9-3
Image Receiver did not start up. Start up Image Receiver. p. 9-1
Data from another scanner is
being received.
Try sending again after the
reception is finished.
-
The IP address of the sender is
not specified correctly with
settings from Image Receiver.
Erase the IP address specified in
Image Receiver, and then quit
and restart Image Receiver.
p. 9-1
Image Receiver is not operating
correctly.
Restart the computer.
Re-install IP Scanner.
Check the TCP/IP settings on the
computer.
p. 3-29
The LAN cable is not connected. Check that the LAN cable is
correctly connected.
p. 2-12
The network settings on the
computer are not specified
correctly.
Check the TCP/IP settings on the
computer.
-
The network load on the sender’s
computer is too high.
Check that large e-mail
messages are not being sent
from the sender's computer and
that large files are not being
downloaded from the Web.
-
Too much data is being sent. If a high scanning resolution has
been specified, reduce the pages
and scan again.
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