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ProSecure Unified Threat Management (UTM) Appliance Reference Manual
xiii
v1.0, January 2010
Updating the Scan Signatures and Scan Engine Firmware .................................10-21
Configuring Date and Time Service .....................................................................10-24
Chapter 11
Monitoring System Access and Performance
Enabling the WAN Traffic Meter ................................................................................... 11-1
Configuring Logging, Alerts, and Event Notifications ...................................................11-5
Configuring the E-mail Notification Server .............................................................11-5
Configuring and Activating System, E-mail, and Syslog Logs ............................... 11-6
Configuring and Activating Update Failure and Attack Alerts ..............................11-10
Configuring and Activating Firewall Logs .............................................................11-13
Monitoring Real-Time Traffic, Security, and Statistics .................................................11-14
Viewing Status Screens .............................................................................................. 11-20
Viewing System Status .........................................................................................11-20
Viewing Active VPN Users ................................................................................... 11-24
Viewing VPN Tunnel Connection Status ..............................................................11-24
Viewing Port Triggering Status .............................................................................11-26
Viewing the WAN Ports Status ............................................................................. 11-27
Viewing Attached Devices and the DHCP Log ....................................................11-29
Querying Logs and Generating Reports ..................................................................... 11-32
Querying the Logs ................................................................................................ 11-32
Scheduling and Generating Reports ....................................................................11-39
Using Diagnostics Utilities ..........................................................................................11-43
Using the Network Diagnostic Tools .....................................................................11-44
Using the Realtime Traffic Diagnostics Tool ......................................................... 11-46
Gathering Important Log Information and
Generating a Network Statistics Report ...............................................................11-47
Rebooting and Shutting Down the UTM ...............................................................11-48
Chapter 12
Troubleshooting and Using Online Support
Basic Functioning .........................................................................................................12-2
Power LED Not On .................................................................................................12-2
Test LED Never Turns Off ......................................................................................12-2
LAN or WAN Port LEDs Not On .............................................................................12-3
Troubleshooting the Web Management Interface .........................................................12-3
When You Enter a URL or IP Address a Time-out Error Occurs ..................................12-4