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ProSecure Unified Threat Management (UTM) Appliance Reference Manual
Troubleshooting and Using Online Support 12-9
v1.0, January 2010
Restoring the Default Configuration and Password
To reset the UTM to the original factory default settings, you can use one of the following two
methods:
• Push the Reset button on the rear panel of the UTM (see “Rear Panel” on page 1-12) and hold
the Reset button for about eight seconds until the Test LED turns on and begins to blink (about
30 seconds). To restore the factory default configuration settings without knowing the
administration password or IP address, you must use the Reset button method.
• On the Backup & Restore Settings screen (see Figure 12-1), next to Revert to factory default
settings, click the Default button:
a. To display the Backup & Restore Settings screen, select Administration > Backup &
Restore Settings from the menu (see Figure 12-1 on page 12-9).
b. Click the Default button.
The UTM reboots. During the reboot process, the Backup & Restore Settings screen remains
visible. The reboot process is complete after several minutes when the Test LED on the front panel
goes off.
Figure 12-1
Warning: When you push the hardware Reset button or click the software default
button, the UTM settings are erased. All firewall rules, VPN policies, LAN/
WAN settings, and other settings are lost. Back up your settings if you intend
on using them.
Note: After rebooting with factory default settings, the UTM’s password is password
and the LAN IP address is 192.168.1.1.