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Service Guide OJ2010
Chapter 3 Maintenance and Disassembly
Clean the Carrier Contacts
Wipe the nozzles and contacts if the print quality does not improve after repeating the Nozzle Test three
times.
Dried ink may be on the print cartridge.
1. Open the printer control dialog box.
2. Click on the Cartridges tab.
3. Click on Install Black Cartridge or Install Color Cartridge to move the print cartridge carrier to the load
position.
4. Unplug the printer power cord from the electrical outlet.
DO NOT power OFF the printer before it is unplugged!
This will force the print cartridge carrier to remain in the load positi
on.
5. Remove the cartridges.
6. Use a clean, dry cloth to clean the contacts inside the cartridge carrier in the printer.
7. Replace the cartridges.
8. Plug the printer power cord into an electrical outlet.
9. Power ON the printer.
10. Click on Old Cartridge Installed.
DO NOT click on New Cartridge Installed.
If you do, you will reset the ink counter.
11. Test the cartridges by clicking on Clean Print Nozzles on the Cartridges tab.