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SV61162 Rev. C 10-7
DM800™ Series Digital Mailing System Operating Guide
Envelope Feeding Problems
Possible Causes Solution
Envelope(s)
getting
jammed
continued
You are using envelopes that have
dimensions that are outside the ac-
ceptable range.
To clear a jam in the Transport
deck:
1. Pull out on the transport release knob.
2. Remove the envelope.
3. If the jam occurred before the system
applied postage to the envelope, the
system will now print the postage on a
tape.
Apply the postage tape to the enve
-
lope.
4. Push the transport deck back up until
it snaps into position.
5. Make sure the transport deck is level
with the feed deck.
6. Run a test pattern to make sure the
printhead isn’t damaged. Refer to the
Printing a Test Pattern section in
Chapter 9 in this guide.
Transport
release
knob
Transport
deck