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SV61162 Rev. C 10-11
DM800™ Series Digital Mailing System Operating Guide
Display Problems
Possible Causes Solution
Display is
blank after
moving the
IntelliLink®
Control Center
There is no power to the
IntelliLink® Control Center.
1. Make sure the AC adapter is plugged into the
back of the IntelliLink® Control Center.
2. Test the outlet to make sure it has power.
3. If the problem persists, call the Help Desk.
Refer to the Pitney Bowes Contact Informa-
tion List in this guide for the phone number of
the Help Desk.
Unable to ac-
cess display,
or keyboard
does not
respond
This may be a system error. Call the Help Desk. Refer to the Pitney Bowes
Contact Information List in this guide for the
phone number of the Help Desk.
Difficult to
read the
display
You need to adjust the dis-
play contrast.
Adjust the display contrast; refer to the Set Dis-
play Contrast and Speaker Volume section in
Chapter 5 in this guide.
If the problem persists, call the Help Desk. Re-
fer to the Pitney Bowes Contact Information List
in this guide for the phone number of the Help
Desk.