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07_ScanErrorMessages.fm Modified: 8/7/02
Template Version 1.0
GL-1020 Scan Operator’s Guide 71
ERROR MESSAGES
Error Messages Defined
Message Action (End User)
Scan kit Internal Error (SK1) Restart the controller. If the controller is not
restored, contact the Network Administrator
Scan kit Internal Error (SK2) Restart the controller. If the controller is not
restored, contact the Network Administrator.
Select either Public or Private scan.
Private scan may require a password.>
Internal memory used is NN%.
Determine the job in progress by reviewing the
Scan Jobs screen in TopAccess. When a job is
present, either wait for it to complete, or delete
it. If the job won’t complete, delete it. If the
error persists, restart the controller. If the error
still persists after restarting the controller,
contact the Network Administrator.
Select either Public or Private scan.
Private scan may require a password. >
Shared memory used is NN%.
Delete unnecessary data stored on the
controller. Use the GL TWAIN Driver to delete
data from the GL_TWAIN folder, or an
appropriate application to delete data from the
GL_SHARE folder.
Scan Kit Internal Error (SK3) Restart the controller. If the controller is not
restored, contact the Network Administrator.
Scan Kit Internal Error (SK4) Database access error. Restart the controller.
If the controller is not restored, contact the
Network Administrator.
Scan Kit Internal Error (SK5) Restart both the controller and the copier. If
the controller is not restored after restarting,
contact the Network Administrator.
Scan Kit Internal Error (SK6) Scanning cannot be started due to the copier
status. Make sure that the operation on the
copier is correctly set up and then retry
scanning.
Invalid group password Finish glass scan (a document is on the ADF).
To read the original from the ADF, try again
after the glass scan is complete.