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Software
PROBLEM: Software will not run or causes problems with system
operation.
ACTIONS:
• Check the web site for the software manufacturer for updates or patches
that might correct the problems.
• Some older software might be incompatible with your version of
Windows. Check the web site for the vendor or Microsoft for information
about incompatibilities.
• Try completely uninstalling the program and then reinstalling from
your disks or CD. If files have been lost or damaged or altered by another
program, this should return your program to normal functioning.
• If you are using Windows Me and installed new software that you sus-
pect might have caused problems with existing software, you can use the
System Restore feature to return your computer to the configuration that
existed prior to the installation of the new software. See the Windows
Me Help file for more information about System Restore.
USB (Universal Serial Bus)
PROBLEM: USB causes rapid consumption of battery life.
ACTIONS:
• Make sure that your USB device has its own power source (such
as a printer) or a powered hub.
Chapter 8: Troubleshooting
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