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Service Call
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Troubleshooting
7
Service Call
When the printer malfunctions and the problem cannot be resolved, the Alarm
indicator (red) illuminates and the following service call is displayed in the Printer
Status Window.
If the service call appears, cycle the power of the printer using the following
procedure. This may clear the message.
1
Turn the printer off, wait for 3 or more seconds, then turn the
printer on again.
If the message does not reappear, continue using the printer as normal. If the
message reappears, proceed to the next step.
Light On
OFF
ON