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Troubleshooting
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Miscellaneous Problems
The LBP5200 does not function properly.
Cause 1 The LBP5200 is not configured as the default printer.
Remedy Set it to be the default printer.
Cause 2 The CAPT software may not be installed properly.
Remedy To check whether the CAPT software is installed correctly or not, try printing
from an application. If this does not print correctly, try uninstalling and
re-installing the CAPT software. (See "Uninstalling the CAPT Software," on p.
3-81, "Installing the CAPT Software," on p. 3-5.)
CD-ROM Setup does not appear automatically.
Cause 1 The [Always Display when CD is Inserted] option is not selected in CD-ROM
Setup.
Remedy Right-click on the CD-ROM drive in [My Computer] and select [Open] to start
CD-ROM Setup manually. Select [Always Display when CD is Inserted].
Cause 2 [Auto Insert Notification] is not selected. (Windows 98/Me only)
Remedy Open the properties of the CD-ROM drive in [Device Manager] and select [Auto
Insert Notification] in the [Settings] sheet.
A "File not found on CD-ROM" error occurs when starting the CD-ROM Setup.
Cause The program is running from the hard disk.
Remedy Browse [CNAC3MNU.EXE] using the browse function of your computer, delete
the CNAC3MNU.EXE file from the hard disk, and then start up CD-ROM Setup
from the supplied CD-ROM "LBP5200 User Software".