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Troubleshooting
7
•
Do not delete any other devices or device drivers. If you delete the wrong thing by
mistake, Windows may not be able to startup properly.
•
If the USB class driver is not installed properly, [USB Printing Support] (for
Windows 2000/XP/Server 2003), [Canon CAPT USB Device] (for Windows Me), or
[Canon LBP5200] (for Windows 98) is not displayed.
7
When the [Confirm Device Removal] dialog box appears, click
[OK].
8
Click [Close].
[System Properties] closes.
9
Disconnect the USB cable from the computer, then restart
Windows.
After Windows restarts, reinstall the CAPT software. (See "Installing the CAPT
Software," on p. 3-5.)
Problems During Local Installation
When installing the printer driver from the CD-ROM, the printer is not recognized
automatically even after the USB cable is connected.
Cause 1 The USB cable was already connected and the printer turned on before
installing the printer driver.
Remedy Turn the printer off and disconnect the USB cable. Then, reconnect the USB
cable again and turn the printer on.
Cause 2 The printer is turned off.
Remedy Turn the printer on.