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Paper Problems
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Troubleshooting
7
Paper Problems
Paper comes out wrinkled.
Cause 1 Paper is not loaded properly in the paper cassette installed in the optional
250-sheet paper feeder.
Remedy Load paper in the paper cassette properly. (See "Printing from the Paper
Cassette," on p. 2-34.)
Cause 2 Paper is loaded in the multi-purpose tray at an angle.
Remedy Load the paper in the multi-purpose tray straight. (See "Printing from the
Multi-purpose Tray," on p. 2-15.)
Cause 3 Paper is damp because it was stored in a bad environment.
Remedy Replace the paper with new paper and print again. (See "Paper Requirements,"
on p. 2-2.)
IMPORTANT
If none of the above actions solve the problem, the fuser unit is probably at the end of its
life. It is recommended that you replace the fuser unit. The life of the fuser unit when
printing A4 is approximately 50,000 pages.
Paper curls.
Cause 1 Paper is damp because it was stored in a bad environment.
Remedy Replace the paper with new paper and print again. (See "Paper Requirements,"
on p. 2-2.)
Cause 2 Paper is inappropriate.
Remedy Replace the paper with paper that can be used with this printer. (See "Paper
Requirements," on p. 2-2.)
Cause 3 Paper was output in the output tray.
Remedy If you are using paper that curls easily, change the output destination to the
sub-output tray. (See "Output Tray Selection," on p. 2-14.)