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Troubleshooting Map
7-2
Troubleshooting
7
Troubleshooting Map
If any problem occurs while you are using the printer, follow the flow chart shown
below to check the source of the problem.
The toner density is set too thin
➞Specifying the Print Quality
(p.4-56)
The toner is running out
➞Chapter 5: Replacing Toner
Cartridges (p.5-7)
The printer is not connected to the computer
➞
Chapter 1: Connecting to a Computer (p.1-13)
Follow the direction in the
message displayed in the
Printer Status Window
➞Chapter 4: Printer Status Window
(p.4-72)
The power cord is not connected
The power switch is turned off
➞Chapter 1: Turning the Printer On and Off
(p.1-11)
The Alarm lamp is on or flashing
➞Chapter 7: Alarm Indicator (p.7-3)
The installation environment is bad
➞
Getting Started Guide
Other problems
➞Chapter 7: Print Quality Problems
(p.7-30)
Paper problems
➞Chapter 7: Paper Problems
(p.7-38)
The printer driver is not installed
correctly
➞Chapter 7: Installation Problems (p.7-41)
The printer driver is not installed
correctly
➞Chapter 7: Installation Problems (p.7-41)
Cannot print
The printing
quality is low
An error is
displayed in the Printer
Status Window
Cannot use
the printer driver
Yes
No