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Canon MultiPASS C50 Hardware Manual ENGLISH
8-15Chapter 8 Troubleshooting
Problem Possible cause Solution
The MultiPASS C50 will not
switch between telephone and
fax calls automatically
The MultiPASS C50 may not
be in Fax/Tel Mode.
For the MultiPASS C50 to switch
automatically between telephone
and fax calls, it must be in Fax/
Tel mode. See page 5-2.
The MultiPASS C50 may have
a document in memory.
Print out any document stored in
memory. See page 5-12.
An error may have occurred
during reception.
Check the LCD display for an
error message. See page 8-30 for
a listing of the MultiPASS C50’s
error messages.
Print an activity report and look
for an error code. See the
MultiPASS Desktop Manager
User’s Guide.
The sheet feeder may be
empty.
Make sure the sheet feeder has
paper in it.
The sending fax machine may
not send the CNG signal that
tells the MultiPASS C50 that
the incoming signal is a fax.
In such cases, you will have to
receive the document manually.
See page 5-6.
The MultiPASS C50 will not
receive faxes manually
You may not have pressed the
(START/COPY) button
before hanging up the
handset.
Always press the
(START/
COPY) button before hanging up
the handset. If you hang up
before pressing the
(START/
COPY) button, you will
disconnect the call.