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Canon MultiPASS C50 Hardware Manual ENGLISH
8-3Chapter 8 Troubleshooting
If You Cannot Solve the Problem
If you have a problem with your MultiPASS C50 and cannot solve it using the
information in this chapter, contact your local authorised Canon dealer or the
Canon help line.
Attempting to repair the MultiPASS C50 yourself may void the limited warranty.
Before contacting your local authorised Canon dealer or the Canon help line,
make sure you have the following information about your MultiPASS C50:
½ The unit’s name: MultiPASS C50
½ The MultiPASS C50’s serial number (on a label on the back of the
MultiPASS C50)
CANON INC.
H12103
MADE IN JAPAN
SERIAL No.
X X X X X X X
½ The MultiPASS C50’s ROM version number (to find this, contact the Canon
help line)
½ The MultiPASS Desktop Manager version number (see the MultiPASS
Desktop Manager User’s Guide )
½ Where you purchased the unit
½ A detailed description of the problem
½ The steps you have taken to solve the problem, and the results