Filter
Top Products
Canon MultiPASS C50 Hardware Manual ENGLISH
8-18 Chapter 8Troubleshooting
Copying Problems
Problem Possible cause Solution
The MultiPASS C50 will not
make a copy
The MultiPASS C50 may have
a BC-21/21e Colour BJ
cartridge installed, and its
black ink tank may be empty.
Replace the empty ink tank. See
page 9-17.
The MultiPASS C50 may have
a BC-22/22e Photo Colour BJ
cartridge or a BC-29F
Fluorescent BJ cartridge
installed.
The MultiPASS C50 does not
make copies while the BC-22/22e
Photo Colour BJ cartridge or a
BC-29F Fluorescent BJ cartridge
is installed. Replace the cartridge
with a BC-21/21e Colour BJ
cartridge or BC-20 Black BJ
cartridge.
The handset may be off its
hook.
Make sure the handset is on its
cradle.
The document may not be
placed in the Automatic
Document Feeder (ADF)
correctly.
Make sure the document you are
copying is set in the Automatic
Document Feeder (ADF)
properly, and the LCD display
shows DOCUMENT READY.
See page 6-6.
Make sure the document feed
lever is set correctly. See page 6-5
for details.
The MultiPASS C50 may not
be operating properly.
Print a document from your PC
to make sure the MultiPASS C50
is working properly. See the
MultiPASS Desktop Manager
User’s Guide.
MEMORY FULL appears in
the LCD display when you
are making multiple copies
The MultiPASS C50’s
memory is full.
Print out any received faxes
stored in memory, then start
making copies again. See
page 5-12.
For colour copying problems, see ”Colour Printing and Copying Problems”on
page 8-26.