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Canon MultiPASS C50 Hardware Manual ENGLISH
8-10 Chapter 8Troubleshooting
Problem Possible cause Solution
Several sheets load into the
MultiPASS C50 at once
Paper may not be loaded in
the sheet feeder correctly.
Make sure paper is inserted
correctly in the sheet feeder. See
page 2-45.
Sheets of paper may be
sticking together.
Make sure the paper is not
sticking together. Be sure to fan
the stack of paper before placing
it in the sheet feeder.
The sheet feeder may contain
too many sheets.
Make sure the sheet feeder is not
filled past the limit mark (
).
See page 2-47.
Do not force the stack into the
sheet feeder.
The sheet feeder may contain
more than one type of paper.
Load only one type of paper at a
time.
Make sure the paper you use
meets the specifications for
media in Appendix A,
”Specifications.”
Transparencies or back print
film do not feed correctly
The sheets may not be loaded
correctly.
Make sure you load no more
than 50 sheets of transparencies
or 10 sheets of back print film in
the sheet feeder.
The paper jams repeatedly The paper itself may be
causing the jams.
Fan the paper before stacking it
in the sheet feeder. This keeps
the sheets from sticking together.
Make sure the paper you are
using and your printing
environment meet the
specifications given in Appendix
A, ”Specifications”.