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Installation Guide for Cisco Unity Release 5.x with IBM Lotus Domino (Without Failover)
OL-13599-01
Chapter 8 Installing and Configuring Cisco Unity Software
Re-enabling Virus-Scanning and Cisco Security Agent Services
Step 4 Restart the Cisco Unity server.
Re-enabling Virus-Scanning and Cisco Security Agent Services
Note If virus-scanning software or Cisco Security Agent for Cisco Unity is not installed on the Cisco Unity
server, skip this section.
You re-enable virus-scanning and Cisco Security Agent services now that all of the software installations
that could have been affected if the services were running are complete.
To Re-enable and Start Virus-Scanning and Cisco Security Agent Services
Step 1 Refer to the virus-scanning software documentation to determine the names of the virus-scanning
services.
Step 2 On the Windows Start menu, click Programs > Administrative Tools > Services.
Step 3 Re-enable and start each virus-scanning service and the Cisco Security Agent service:
a. In the right pane, double-click the service.
b. On the General tab, in the Startup Type list, click Automatic to re-enable the service.
c. Click Start to start the service.
d. Click OK to close the Properties dialog box.
Step 4 When the services have been re-enabled, close the Services MMC.
Enabling the Unity Messaging Repository Conversation
If the Domino servers are not configured in a cluster or if there is only one Domino server, do the
procedure in this section to allow subscribers increased access to voice messages during an outage.
Caution Do not enable the Unity Messaging Repository (UMR) conversation if Domino servers are configured
in a cluster. Doing so may cause Cisco
Unity to unnecessarily hold messages in the UnityMTA directory
and restrict subscriber access to messages stored in the UMR, even though subscriber mail files are
available on another Domino server in the cluster.
When a Domino server—or even the entire Domino network—is down, Cisco Unity can answer calls,
allow unidentified callers to look up subscriber extensions, and take voice messages. While the e-mail
system or network is off line, new voice messages are handled by the Unity Messaging Repository on
the Cisco
Unity server.
The UMR as a feature consists of the following main parts: