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Chapter 4 Troubleshooting
4-1. Error Message and Corrective Actions
4-3 CL-S700/CL-S703/CL-S700R
4-1. Error Message and Corrective Actions
When an error occurs, the error condition will be displayed on the operation panel. The ERROR
LED flashes and the LCD shows the error contents.
In case of error, the printer enters off line except for the following errors.
- LCD: Alarm Head Hot
- LCD: Alarm PFMotor Hot
- LCD: Alarm Cutter Hot
Causes/Corrective Actions ERROR LED LCD
Head temperature - high temperature abnormality
• Printing stops temporarily.
Wait until the thermal head gets cool.
Flashing Alarm
Head Hot
Head temperature - low temperature abnormality
• Printing is impossible. Start printing after the
thermal head becomes warm.
Flashing Error
Head Cold
PF motor temperature abnormality
• Printing stops temporarily. Wait until the motor
gets cool.
Flashing Alarm
PFMotor Hot
Fan motor malfunction
• Remove obstacle, if any.
• Firmly connect the cable (J12 on “SA, Main
PCB”).
• Replace the “SA, Fan”.
Flashing Error
Fan Lock
Cutter motor temperature abnormality (Option)
• Cutting action stops temporarily.
Wait until the cutter motor gets cool.
Flashing Alarm
Cutter Hot
Head open
• Close the head.
Flashing Error
Head Open
Paper end
• Add media.
Flashing Error
Paper End
Paper out (paper position undetectable)
• Incorrect Adjustable Sensor positioning:
Correct the sensor position to match the sensor
position with the label/tag’s black mark.
• Incorrect Media mode menu:
Match the Media mode menu (e.g. SeeThrough)
and media to be used.
(to be continued)
Flashing Error
Paper Load
• Incorrect sensor adjustment against media to be
used:
Enter sensor adjustment mode
While pressing [MENU], [FEED] and [STOP]