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9-6 Troubleshooting
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I have just brought my new
NAS appliance up on the
network, but I am unable to
upload files using FTP even
though I am the
administrator.
By default, no user has write
privileges on the default FTP
site.
The FTP permissions must be
configured using the
Microsoft Management
Console (MMC). To get to
the MMC, click Computer
Management on the
Advanced Administration
Menu, which is available
through Terminal Services.
See the online help for specific
information about configuring
this service.
I have deleted an FTP share
and folder from my NAS
appliance. However, when I
use Terminal Services to
confirm the removal, I can still
see the shared folder in the
FTP section of the MMC.
By default, this folder is not
deleted by the PowerVault
NAS Manager.
Manually remove this listing
from the listed shared folders
in the FTP section of the
MMC.
I cannot use the Back button
in Netscape Navigator for the
Online Help in the PowerVault
NAS Manager.
This feature is not supported. Use the Previous Topic link to
navigate back to earlier topics.
I am using Netscape Navigator
to administer my NAS
appliance through the
PowerVault NAS manager. A
long gray bar at the bottom of
the screen is covering the OK
and Cancel buttons.
The page has not finished
loading.
Use one of the following
resolutions:
• Wait for the page to finish
loading
•Refresh the page several
times.
Table 9-1. Troubleshooting Issues
Issue Possible cause Resolution