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Problem Solver 327
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English
The printer does not turn on or stay on
When the Pause light does not come on and mechanism
initialization does not start even when the Power
button is
pressed to turn on the printer, try the following solutions for the
problem.
F/W INSTALL ERROR
UPDATE FAILED
RESTART THE
PRINTER
The printer fails to
update the FirmWare.
Restart the printer, and
then update the
FirmWare again.
I/F CARD ERROR
CHECK CARD TYPE
The installed interface
card cannot be used
with this printer.
Turn the printer off.
Next, remove the
interface card, and
then install an interface
card that can be used
with this printer. See
“Options” on page 373.
CARRIAGE
LOCKED
RELEASE THE
CARRIAGE LOCK
The print head is locked. Remove the metal
plate on the left side of
the print head to
release the print head.
PRINTER ERROR
RESTART THE
PRINTER
An error has occurred. Restart the printer by
pressing the Power
button.
SERVICE CALL
ERROR
nnnnnnnn
The print head is locked. Remove the metal
plate on the left side of
the print head to
release the print head.
A fatal error has
occurred.
Turn the printer off,
leave it for a while, and
then turn the printer on
again. If this message
appears on the LCD
again, note the code
and then contact your
dealer. See
“Contacting Customer
Support” on page 352.