Filter
Top Products
TROUBLE-SHOOTING
7-2 User's Manual
Table 7.1 Print Quality Problems and Solutions
Problem Solution
Printing is too Make sure that the ribbon cartridge is
light or too dark. properly installed and that the ribbon feeds
smoothly.
Check ribbon wear. Replace the ribbon if
necessary.
Stains or smudges Check ribbon wear. Replace the ribbon if
appear on the necessary.
page.
Check whether the tip of the print head is dirty.
Clean the head with a soft cloth if necessary.
The page is blank. Make sure that the ribbon cartridge is properly
installed.
Printing is erratic Make sure that the interface cable is securely
or the wrong connected to both the printer and computer.
characters are
printed. Many Make sure that the printer emulation selected in
“?” characters are your software is the same as the emulation
printed. selected on the printer. See the section Selecting
an Emulation in Chapter 2.
If you are using an RS-232C serial interface, make
sure that the serial settings required by your
software or computer are the same as the settings
on the printer. See the section Hardware Items
and Options in Chapter 5.