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TROUBLE-SHOOTING
7-4 User's Manual
Paper Handling Problems
Table 7.2 describes common paper handling problems and suggests
solutions. See Chapter 3 for detailed procedures on loading and using
paper.
Table 7.2 Paper Handling Problems and Solutions
Problem Solution
Paper cannot be Make sure that the paper path indicator
loaded or fed. (FRONT TRACTOR, REAR TRACTOR, CUT
SHEET) lights correctly.
Press the PAPER PATH button to select the
paper path.
Make sure that the paper covers the paper-out
sensor, i.e., the left paper edge is within 52 mm
for single sheets or 41 mm for continuous forms
from the left edge of the platen. (This problem
cannot occur if you use the forms tractor unit or
insert a single sheet with its left edge in contact
with the left paper guide.)
Make sure that the tractor unit is correctly
installed and that the tractor shaft gear engages
the platen shaft gear.
If you are using a cut sheet feeder, make sure
that the bin lever is set to the “CLOSED”
position. (The bin lever is on the left side of the
feeder.)
If you are using a cut sheet feeder, make sure
that the feeder is firmly mounted on the printer
and the cable is correctly connected.