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4. Plug the power cord directly into a power outlet.
1 Power connection
2 Power cord and adaptor
3 Power outlet
5. Try to print from your computer.
If the product prints when plugged directly into a power outlet while disconnected
from any power strips or surge suppressors, the power strip or surge suppressor
might not be allowing sufficient voltage to reach the product.
6. If the product cannot print and the print carriage is still stalled, contact HP support
for service.
Go to:
www.hp.com/support.
If prompted, choose your country/region, and then click Contact HP for
information on calling for technical support.
Cause: There might not be sufficient voltage for the product.
If this did not solve the issue, try the next solution.
Chapter 13
146 Troubleshooting
Troubleshooting