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Mechanism error
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
•
Solution 1: Clear the paper jam
•
Solution 2: Remove objects that are blocking the print carriage
Solution 1: Clear the paper jam
Solution: Clear the paper jam.
For more information, see:
“
Clear paper jams” on page 98
Cause: The product had a paper jam.
If this did not solve the issue, try the next solution.
Solution 2: Remove objects that are blocking the print carriage
Solution: Lower the print cartridge door to access the print carriage area. Remove
any objects that are blocking the print carriage, including any packing materials. Turn
off the product and then turn it on again.
Cause: The print carriage was blocked.
Carriage blocked
Solution: Turn off the product and open the print cartridge door to access the print
carriage area. Remove any objects that are blocking the print carriage (including any
packing materials), and then turn on the product again.
Errors 149
Troubleshooting