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To clean the area around the ink nozzles
1. Make sure the product is turned on.
CAUTION: If the product is turned off when you open the print cartridge door to
access the print cartridges, it will not release the cartridges for changing. You
might damage the product if the print cartridges are not docked safely when you
try to remove them.
2. Open the print cartridge door.
The print carriage moves to the far right side of the product.
3. Wait until the print carriage is idle and silent, and then unplug the power cord from
the back of the product.
4. Lightly press down on the print cartridge to release it, and then pull it towards you out
of the slot.
NOTE: Do not remove both print cartridges at the same time. Remove and clean
each print cartridge one at a time. Do not leave a print cartridge outside the product
for more than 30 minutes.
5. Place the print cartridge on a piece of paper with the ink nozzles facing up.
6. Lightly moisten a clean foam rubber swab with distilled water.
7. Clean the face and edges around the ink nozzle area with the swab, as shown below.
1 Nozzle plate (do not clean)
2 Face and edges around the ink nozzle area
CAUTION: Do not clean the nozzle plate.
Work with print cartridges 83
Maintain the HP All-in-One