HP (Hewlett-Packard) C4400 All in One Printer User Manual


 
14 HP warranty and support
Hewlett-Packard provides Internet and phone support for the HP All-in-One.
This section contains the following topics:
Warranty
Print cartridge warranty information
Support process
Before you call HP customer support
HP support by phone
Additional warranty options
HP Quick Exchange Service (Japan)
HP Korea customer support
Prepare the product for shipment
Pack the HP All-in-One
Warranty
For more information about the warranty, see the printed documentation that came with the product.
Print cartridge warranty information
The HP cartridge warranty is applicable when the product is used in its designated HP printing device.
This warranty does not cover HP ink products that have been refilled, remanufactured, refurbished,
misused, or tampered with.
During the warranty period the product is covered as long as the HP ink is not depleted and the end
of warranty date has not been reached. The end of warranty date, in YYYY/MM/DD format, may be
found on the product as indicated:
For a copy of the HP Limited Warranty Statement, see the printed documentation that came with the
product.
Support process
If you have a problem, follow these steps:
1. Check the documentation that came with the product.
2. Visit the HP online support Web site at
www.hp.com/support. HP online support is available to
all HP customers. It is the fastest source for up-to-date product information and expert
assistance and includes the following features:
Fast access to qualified online support specialists
Software and driver updates for the product
Support process 221
HP warranty and support