HP (Hewlett-Packard) CP6015 Printer User Manual


 
Turn the product off and then back on.
Turn the computer off and then back on.
If you are using a USB hub on the computer, disconnect any other USB devices from the hub.
If the wrong PPD appears in the Kind column in the printer list after installation:
1. Unplug the USB cable.
2. Delete the print queue with the incorrect type (for example, Generic PostScript Printer).
3. Reinstall the printing-system software.
4. Turn the computer off and then on.
5. Reconnect the USB cable from the computer to the product.
If these steps do not resolve the problem, delete the incorrect print queue, click Add, choose the product
from the list, and then browse manually for the product PPD.
Uninstall the Macintosh printing system
To uninstall the Macintosh Printing System, delete the Print Queue, and then restart the computer.
Then, empty the Trash.
ENWW Install and uninstall the Macintosh printing system 297