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HP Driver Diagnostic Printer Check Tool
The HP Driver Diagnostic Printer Check Tool is a Web-based diagnostic software that you can use to
determine whether you are using the correct and most current print driver for the HP Color LaserJet
CP6015 Series product. Two methods are available to gain access to the HP Driver Diagnostic Printer
Check Tool:
1. Open an Internet browser.
2. Go to the following Web site:
www.hp.com/go/drivercheck
Or, use this alternative method.
1. Open an Internet browser.
2. Go to the HP Business Support Center (BSC) at the following Web site:
www.hp.com/go/bsc
3. Click the self-help resources link on the left navigation bar.
4. Click automatic driver checker to run the HP Driver Diagnostic Printer Check Tool.
When the HP Driver Diagnostic Printer Check Tool runs, the products that are currently installed on the
computer appear in a list. When you select the HP product that you would like to check, the HP Driver
Diagnostic Printer Check Tool gathers information about your product, drivers, and system setup in
order to diagnose the software driver configuration and check the print driver. The tool then verifies
whether you are using the latest driver, informs you if you are using an incorrect driver for the HP product,
and lets you know if an updated driver version is available for the product. If an updated driver is
available, you can download and install the latest driver version by clicking it.
The data that the HP Driver Diagnostic Printer Check Tool gathers is stored anonymously so that HP can
analyze and continuously improve its diagnostic tools. No private data is gathered from the computer.
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