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Troubleshooting tools
The section describes the tools that can help you solve problems with your device.
Device pages and reports
This section describes the pages and reports that help you diagnose and solve problems
with the device.
Demo page
To print the Demo page, press the (L
EFT
ARROW
) and (R
IGHT
ARROW
) buttons on the
printer control panel simultaneously. You can also print this page from the HP Toolbox.
Configuration page
The Configuration page lists the current settings and properties of the printer. You can print
a Configuration page from the printer or HP Toolbox. To print the Configuration page from
the printer, complete the following steps.
1.
Press the
(L
EFT
ARROW
) or the (R
IGHT
ARROW
) to select the Reports menu.
2.
Press
(S
ELECT
).
3.
Press the
(L
EFT
ARROW
) or the (R
IGHT
ARROW
) to select Config report.
4.
Press
(S
ELECT
) to print the Configuration page.
For more information about the Configuration page, see
Configuration page.
Supplies Status page
The Supplies Status page lists the remaining life of the HP print cartridges. It also lists the
estimated pages remaining, number of pages printed, and other supplies information. You
can print a Supplies Status page from the device or HP Toolbox. To print from the device,
complete the following steps.
1.
Press the
(L
EFT
ARROW
) or the (R
IGHT
ARROW
) to select the Reports.
2.
Press
(S
ELECT
).
3.
Use the
(L
EFT
ARROW
) or the (R
IGHT
ARROW
) to select Supplies Status.
4.
Press
(S
ELECT
) to print the Supplies Status page.
For more information about the Supplies Status page, see
Supplies Status page.
HP Toolbox
HP Toolbox is a Web application that you can use for troubleshooting tasks.
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