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Error Code/Symptom FRU/Action
217-XXX-004
(Failed BIOS Fixed Disk test)
Note: If RAID is configured, the fixed
disk number refers to the RAID logical
array.
1. Fixed Disk 5
217-XXX-005
(Failed BIOS Fixed Disk test)
Note: If RAID is configured, the fixed
disk number refers to the RAID logical
array.
1. Fixed Disk 6
264-XXX-0NN
(NN = SCSI ID of failing Tape Drive)
1. Tape Cartridge, if user executed the Read/Write Tape Drive test
(XXX = 256)
2. SCSI or power cable connected to the tape drive with SCSI ID NN
3. Tape drive with SCSI ID NN – refer to Help and Service Information
appendix of tape drive’s User Guide.
4. System Board or SCSI Controller – run SCSI Controller diagnostic to
determine of SCSI bus is functioning properly.
264-XXX-999
(Errors on multiple tape drives, see error
text for more info)
1. See error messages/text in the PC Doctor error log for detailed
information on each individual tape drive error.
301-XXX-000
(Failed Keyboard test)
1. Keyboard
405-XXX-000
(Failed Ethernet test on controller on the
System Board)
1. Verify that Ethernet is not disabled in BIOS.
2. System Board
405-XXX-00N
(Failed Ethernet test on adapter in PCI
slot N)
1. Adapter in PCI slot N.
2. System Board
415-XXX-000
(Failed Modem test)
1. Cable
2. Modem
3. System Board
Symptom-to-FRU index 107