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Error symptoms
General FRU/Action
CD is not working properly.
1. Clean the CD.
2. Run CD-ROM diagnostics.
3. CD-ROM Drive
CD-ROM drive tray is not working.
(The server must be powered-on.)
1. Insert the end of a paper clip into the manual tray-release
opening.
2. Run CD-ROM diagnostics.
3. CD-ROM Drive
CD-ROM drive is not recognized.
1. Run Configuration/Setup, enable primary IDE channel.
2. Check cables and jumpers.
3. Check for correct device driver.
4. Run CD-ROM diagnostics.
5. CD-ROM drive
6. System Board
Power switch does not work and reset
button does work.
1. Verify that the power-on control jumper on J19 is on pins 1
and 2.
2. Power Switch Assembly
3. System Board
Front panel is not plugged in.
1. Make sure front panel is plugged in.
On/Off Reset panel is not plugged in.
1. Make sure On/Off Reset panel is plugged in.
CD-ROM drive cable is not plugged in.
1. Make sure CD-ROM drive cable is plugged in.
Diskette drive in-use light stays on, or the
system bypasses the diskette drive, or
the diskette drive does not work.
1. If there is a diskette in the drive, verify that:
a. The diskette drive is enabled in the Configuration/Setup utility
program.
b. The diskette is good and not damaged. (Try another diskette if
you have one.)
c. The diskette is inserted correctly in the drive.
d. The diskette contains the necessary files to start the server.
e. The software program is OK.
f. Cable is installed correctly (proper orientation)
2. Run Diskette Drive Diagnostics.
3. Cable
4. Diskette Drive
5. System Board
Monitor problems (general).
Some IBM monitors have their own
self-tests. If you suspect a problem with the
monitor, refer to the information that comes
with the monitor for adjusting and testing
instructions.
1. Monitor
2. Run Video Diagnostics. If diagnostics pass, the problem may be a
video driver.
3. Display Adapter / System Board
108 IBM xSeries 350 Type 8682: Hardware Maintenance Manual