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Occasionally during transmissions, your fax machine will encounter trouble in
transmission or reception. If it does, its alarm will sound. You can identify the prob-
lem with
LCD
messages, printed check messages and error reports.
Alarm
Your fax machine will sound an alarm — a series of short beeps — if either of these
two problems occurs:
• It has trouble transmitting or receiving.
• It runs out of paper or ink film.
LCD error messages
What you see on the
LCD
What it means/What to do
You tried to enter the same number that is
already stored in the block junk dial list.
You tried to erase an
F
-code box which still has
documents in it. You must first clear the
F
-
CODE
box by printing its documents (see page 2.25).
Your fax machine is out of Film Imaging ink.
Change the ink film roll (see pages 1.9–1.10).
Your machine is out of paper.
Add paper to the paper cassette.
. . . or . . .
The paper cassette is not properly installed.
Slide the paper cassette into its closed position.
You will feel a click when it’s properly in place.
The top cover is open.
Close it.
Your fax machine has all of its 30 possible
delayed commands stored in memory and can-
not accept another. Delete an existing command
by using
REVIEW COMMANDS
, or wait until your
fax has completed one of the delayed commands.
What you see on the
LCD
What it means/What to do
A communication error disrupted reception or
transmission. If you were transmitting, press
STOP
to clear the error message and then try the
transmission again. If you were receiving a fax,
try to contact the other person and have him/her
try the transmission again.
You entered an incorrect call group for relay
broadcast initiation. Your machine can main-
tain 32 call groups, numbered 1-32 (call group 0
covers all the groups.) Determine the correct call
group and re-enter its identifier number.
You requested “0” copies from your fax. You
must select from 1-99 copies of a document.
Select the correct quantity and re-enter it.
The handset is off the hook.
Hang it up, making sure the upper part of the
handset presses down on the “hook” button.
There was no document in the document feeder
when you tried to send a fax or make a copy.
Place a document in the feeder and try again.
The
F
-code box passcode you entered is not
valid. Try re-entering your
F
-code box passcode.
You pressed a key which has no function during
the current operation.
The protection passcode you entered is not valid.
Repeat the operation, entering the correct pass-
code.What you see on the
LCD
What it
means/What to do
You tried to use the
PC
-
FAX
scanning feature (see
page 2.51) when the machine is transmitting or
receiving a fax.
Wait until the machine completes the fax com-
munication.
Line Busy
Invalid Passcode
Invalid Number
Invalid I.D Code
Insert Document
Hang Up Phone
Enter No.(1-99)
Enter No.(0-32)
Comm. Error
Commands Full
Close Cover
Check Rx Paper
Check Ink Film
Box In Use
Already Stored
Just in case …
3.4
Solving communications problems