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Fixing unsatisfactory printout quality
If you notice poor printout quality (whether on received faxes or on copies), here’s
what to do:
1
Unplug the power cord of your machine from the power source.
2
Get two soft, lint-free cloths and moisten them as follows:
• One with a cleaner suitable for use on platen/rubber rollers
• The other with isopropyl alcohol
3
Open the top cover and lift the ink film cartridge straight up out of the
machine.
4
Use the cloth with the iso-
propyl alcohol to clean the
thermal print head.
Important: Do not touch the
thermal print
head directly
with your hand.
5
Use the cloth with platen/rub-
ber roller cleaner to clean the
face of the rollers. Rotate the
rollers by hand to allow clean-
ing of the entire roller surface.
6
Hold the cartridge over your
fax machine. Position the car-
tridge so that its arrow mark
are over the machine’s arrow
mark. (The side with the sup-
ply roll should be over the
front of the machine.)
7
Gently put the cartridge back into the fax machine. If you have positioned it
correctly (see step 6), it will “drop” in smoothly.
Important: Your fax machine will not work if the cartridge is not inserted
properly.
8
Gently close the top cover, pressing firmly on both sides of the top cover until
you hear it click.
Important: Your fax machine will not work if the top cover is not closed.
Platen roller
Thermal print head
Just in case …
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