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ProSecure Web/Email Security Threat Management (STM) Appliance Reference Manual
7-10 Troubleshooting and Using Online Support
v1.0, September 2009
6. Navigate to the location on your computer where you have saved the hot fix file, and then
select it.
7. Click Open. The hot fix file now appears in the Import from File field.
8. Click Apply to install the hot fix.
The Test LED (STM150) or Status LED (STM300 and STM600) blinks during the hot fix
installation.
Sending Suspicious Files to NETGEAR for Analysis
You can report any undetected malware file or malicious e-mail to NETGEAR for online for
analysis. The file is compressed and password-protected before it is sent.
To submit a file to NETGEAR for analysis:
1. Select Support > Malware Analysis from the menu The Online Support screen displays.
2. Complete the fields as explained in Table 7-1 on page 7-11.
Figure 7-4