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ProSecure Web/Email Security Threat Management (STM) Appliance Reference Manual
Troubleshooting and Using Online Support 7-11
v1.0, September 2009
3. Click Submit.
Accessing the Knowledge Base and Documentation
To access NETGEAR’s Knowledge Base for the STM, select Support > Knowledge Base from
the menu.
To access NETGEAR’s documentation library for your STM model, select Support >
Documentation from the menu.
Table 7-1. Malware Analysis Settings
Setting Description
Email Address The e-mail address of the submitter to enable NETGEAR to contact the
submitter if needed.
File Location Click Browse to navigate to the file that you want to submit to NETGEAR.
Source / Product Model Specify where the file originated (for example, an e-mail address if received
via e-mail) and, if known, which product or scan feature (for example, the
UTM or a desktop anti virus application) detected the file.
Description As an option, include a description or any information that is relevant.