Filter
Top Products
Dropped calls 125
Table 16
Wireless handset status messages (cont’d.)
Message Description Action
DL Not On Sector The handset software download
files are incorrect or corrupted.
Download new software from
the Nortel site.
See “Software updates” (page
107).
DO NOT POWER OFF The wireless handset is in a
critical section of the software
update.
None. Do not remove the
battery or attempt to power off
the phone while this message
is displayed. Doing so can
require the wireless handset
to be returned to Nortel to be
recovered.
Duplicate IP The wireless handset has
detected another device with its
same IP address.
If using DHCP, check that
the DHCP server is properly
configured to avoid duplicate
addresses.
If using Static IP, check
that the wireless handset is
assigned a unique address.
Erase Failed Download process failed to
erase the memory in the wireless
handset.
Operation retries but can
eventually report the error int.
error: 0F.
Power cycle the wireless
handset.
Erasing memory The wireless handset has
determined that a download must
occur and is erasing the current
software from memory.
None. When the progress bar
fills the display line, the erase
operation is complete.
Do not turn the handset off
during this operation.
Error!
[error details]
(For the WLAN Handset
6120/6140 only)
A fatal software error is detected.
All handset operation is halted
and any call is lost.
This message appears during
the Halt on Error mode. To
capture the error message,
reboot the handset and write
down the information that is on
the display.
Files Too Big The handset software download
files are incorrect or corrupted.
Download new software from
the Nortel site.
See “Software updates” (page
107).
Nortel Communication Server 1000
WLAN IP Telephony Installation and Commissioning
NN43001-504 03.04 Standard
23 September 2008
Copyright © 2004–2008 Nortel Networks
.