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Table 16
Wireless handset status messages (cont’d.)
Message Description Action
No SVP Server
No DNS Entry
The handset is unable to perform
DNS lookup for the WLAN IP
Telephony Manager 2245; server
had no entry for SVP Server.
The network administrator
must verify that a proper IP
address is entered for the SVP
Server DHCP option.
No SVP Server
No DNS IP
The handset is unable to perform
a DNS lookup for the WLAN IP
Telephony Manager 2245; no IP
address for DNS server.
The network administrator
must verify proper DHCP
server operation.
No SW Found A required software component
has not been properly identified.
Check that the handset license
type has a corresponding entry
in the slink_cfg.cfg file.
Check that the pd11ccc.bin
and pi110003.bin entries
exist under this type in the
slnk_cfg.cfg.
No UNIStim DHCP The handset is unable to use
DHCP to obtain the server
information it requires to start up.
Verify the DHCP server
configuration information.
Verify network connectivity
between the handset and the
DHCP server.
No VPN Server The handset cannot find the VPN
server.
Check that the value of the
VPN Server IP address
configured through the
administration menu or the
Configuration Cradle match
the address of the VPN server.
Not Installed! A required software component
is missing.
Check that all required
software files are on the
TFTP Server, if over-the-air
downloading is being used.
If the error repeats, contact
Nortel Technical Support.
Payload Malfmd The handset cannot understand
an encrypted message from the
VPN Server (or vice-versa). This
is likely to be a mismatch in the
security parameters such as
preshared key, Diffie-Hellman
group, hash and encryption
algorithms.
Check the Diffie-Hellman
group, the phase 1 and phase
2 hashes, and encryption
configuration.
Press End Call The call has ended. Press the Power Off/End Call
key to return to standby mode.
Nortel Communication Server 1000
WLAN IP Telephony Installation and Commissioning
NN43001-504 03.04 Standard
23 September 2008
Copyright © 2004–2008 Nortel Networks
.